If you are not entirely satisfied with your purchase, we’re here to help.
If you wish to process a refund for your order, we’ve streamlined the process to make it easier for you. Simply follow these steps:
- Log into your account on our website.
- Click on the “Orders” section.
- Locate the order you wish to refund and click on it.
- Look for the “Refund” button associated with that order.
- Click on the “Refund” button to initiate the refund request.
Once you’ve completed these steps, our team will review your request and process the refund accordingly.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Please note that all “Pick ‘N’ Mix items are NON REFUNDABLE.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your
refund.
Contact Us
If you have any questions on how to return your item to us, contact us
